The Los Angeles County DPSS helps low-income families and individuals access benefits programs like CalFresh, Medi-Cal, CalWORKs, General Relief, and IHSS. In this post, we are going to describe the DPSS benefits and how to apply, how to contact DPSS office locations near you and help you log in to your BenefitsCal account, including how to download the mobile app.
Table of Contents:
- Los Angeles County DPSS Benefits
- Phone Number for Los Angeles County DPSS
- How to Apply for DPSS Benefits
- Los Angeles County DPSS Office Locations
- LA County DPSS Mobile App
Table of Contents
- Los Angeles County DPSS Benefits
- Phone Number for Los Angeles County DPSS
- How to Apply for DPSS Benefits
- Los Angeles County DPSS Office Locations
- Los Angeles County BenefitsCal Login Help
- LA County DPSS Mobile App
- Los Angeles County DPSS Summary
Los Angeles County DPSS Benefits
The Los Angeles County Department of Public Social Services (DPSS) offers Medi-Cal health insurance, CalFresh food assistance, CalWORKs cash assistance for families, and General Relief cash assistance for individuals.
In addition, the DPSS assists customers who are experiencing homelessness, domestic violence, and substance use disorders.
As of October 2021, here are the number of people on benefit programs in Los Angeles County:
- CalFresh – 1,357,339
- Medi-Cal – 3,430,936
- CalWORKs – 244,317
- IHSS – 240,173
- General Relief – 89,504
Here’s a description of benefits programs supported by the LA DPSS:
Medi-Cal
Medi-Cal is California’s version of the Federal Medicaid program. Medi-Cal offers no-cost and low-cost health coverage to eligible people who live in California.
For more about DPSS Health Care benefits, click here.
CalFresh
CalFresh (formerly known as Food Stamps) is a nutrition program that supplements a low-income family’s food budget in order to ensure they are getting adequate nutrition.
CalFresh can only be used to purchase food items and beneficiaries receive benefits electronically on an Electronic Benefit Transfer (EBT) card.
For more about DPSS Food and Nutrition Assistance, click here.
CalWORKs
The California Work Opportunity and Responsibility to Kids (CalWORKs) program provides temporary financial assistance and employment-focused services to families with minor children who have income and property below State maximum limits for their family size.
If a family has little or no cash and needs housing, food, utilities, clothing, or medical care, they may be eligible to receive immediate short-term help.
Participation in the GAIN program is mandatory for all CalWORKs participants unless exempt. GAIN provides employment-related services to CalWORKs participants.
For more about DPSS CalWORKs benefits, click here.
General Assistance/Relief (GA/GR) Program
The General Assistance/Relief (GA/GR) Program provides financial assistance to California residents who have no other means of support. Single adults, couples, and families may be eligible.
For more about DPSS General Assistance, click here.
Seniors and Persons with Disabilities
The DPSS supports Seniors and Persons with Disabilities with the following benefits program:
In-Home Supportive Services (IHSS)
In-Home Supportive Services (IHSS) helps pay for services provided to eligible persons who are 65 years of age or over, or legally blind, or disabled adults and children, so they can remain safely in their own homes.
IHSS is considered an alternative to out-of-home care such as nursing homes or board and care facilities.
General Relief (GR)
General Relief (GR) is a Los Angeles County-funded program that provides cash aid to indigent adults, and children in certain special circ*mstances who are ineligible for federal or State programs.
Restaurant Meals Program
The Restaurant Meals Program allows the homeless, disabled, and elderly (age 60 and over) receiving CalFresh benefits to use their California EBT cards to purchase meals from participating restaurants.
Phone Number for Los Angeles County DPSS
The DPSS Customer Service Center (CSC) is a “single point of contact” currently providing services to 33 DPSS District Offices for the following benefits programs:
- CalWORKs
- CalFresh
- Medi-Cal
- General Relief
The CSC provides services in Armenian, Cambodian, English, Spanish, Vietnamese, Chinese, Farsi, Tagalog, Russian, and Korean.
Hours of Operation — excluding holidays:
Monday through Friday from 7:30 a.m. — 7:30 p.m.
Saturday from 8:00 a.m. — 4:30 p.m.
DPSS Phone Number:Toll-Free (866) 613-3777
Local Numbers:
Local Numbers
(310) 258-7400
(626) 569-1399
(818) 701-8200
DPSS Social Media Contact Information
You can also keep in touch with the DPSS through their social media channels.
In addition, you can use social media to contact the DPSS if you are unable to reach them by phone.
Here are the DPSS Social Media Channels:
How to Apply for DPSS Benefits
There are three ways to apply for DPSS benefits
Apply On-Line with BenefitsCal
The easiest and quickest way to apply for DPSS benefits is online at BenefitsCal.
BenefitsCal is a website for Los Angeles County Residents to apply for and to view their benefits online.
Currently, BenefitsCal supports CalWORKs, CalFresh, General Relief, and MediCal applications.
Here’s how to use the BenefitsCal online portal to apply for and manage benefit assistance.
Follow the instructions below for help logging in BenefitsCal online account.
If you do not have an account, see our guide on how to create BenefitsCal Account.
Apply By Phone
Additionally, you can apply for benefits with the DPSS by phone.
Call the Customer Service Center (CSC) (866) 613-3777 to have an application mailed to you.
Apply In Person
Lastly, you can apply for DPSS benefits in person at any Department of Public Social Services (DPSS) District Office or outreach site.
You can pick up a paper application at your local DPSS office, complete it and drop it off at the same location.
To find the nearest DPSS District Office or outreach site, see below.
Los Angeles County DPSS Office Locations
The Department of Public Social Services is now open and providing in-person customer service at their district offices.
You can also get help with CalFresh Recertification in Los Angeles.
Here is a list of DPSS district office locations. For each location listed below, we have provided the address, phone number, and benefit programs offered.
DPSS offices are open Monday – Friday from 8:00 am to 5:00 pm.
Belvedere
ADDRESS:5445 Whittier Blvd. Los Angeles, CA 90022
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
Civic Center
ADDRESS: 813 E. 4th Pl. Los Angeles, CA 90013
PHONE: (866) 613-3777
Programs Offered:
- CalFresh
- General Relief
- Medi-Cal
- GROW
Compton
ADDRESS: 211 E. Alondra Blvd. Compton, CA 90220
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
East Valley
ADDRESS: 7555 Van Nuys Blvd. Van Nuys, CA 91405
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
El Monte
ADDRESS: 3350 Aerojet Ave. El Monte, CA 91731
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
Florence
ADDRESS: 1740 E. Gage Ave. Los Angeles, CA 90001
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
Glendale
ADDRESS: 4680 San Fernando Rd. Glendale, CA 91204
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- General Relief
- Medi-Cal
- GROW
- Refugee
Lancaster
ADDRESS: 349-B E. Ave. K-6 Lancaster, CA 93535
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
Lancaster General Relief Sub Office
ADDRESS 337 E. Ave. K-10 Lancaster, CA 93535
PHONE: (866) 613-3777
Programs Offered:
- CalFresh
- General Relief
- Medi-Cal
- GROW
Lincoln Heights Sub Office
ADDRESS: 4077 N. Mission Rd. Los Angeles, CA 90032
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
Metro East
ADDRESS: 2855 E. Olympic Blvd. Los Angeles, CA 90023
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- General Relief
- Medi-Cal
- GROW
Metro-North
ADDRESS: 2601 Wilshire Blvd. Los Angeles, CA 90057
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
- Refugee
- Cash Assistance Program for Immigrants (CAPI)
Norwalk
ADDRESS: 12727 Norwalk Blvd. Norwalk, CA 90650
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
Pasadena
ADDRESS: 955 N. Lake Ave. Pasadena, CA 91104
PHONE: (866) 613-3777
Programs Offered:
CalWORKs
CalFresh
General Relief
Medi-Cal
GROW
Rancho Park
ADDRESS: 11110 W. Pico Blvd. Los Angeles, CA 90064
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- General Relief
- Medi-Cal
- GROW
San Gabriel Valley
ADDRESS: 3352 Aerojet Ave. El Monte, CA 91731
PHONE: (866) 613-3777
Programs Offered:
- CalFresh
- General Relief
- Medi-Cal
- GROW
- Refugee
Santa Clarita Sub Office
ADDRESS: 27233 Camp Plenty Rd. Canyon Country, CA 91351
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
South Special
ADDRESS: 17600 B Santa Fe Ave. East Rancho Dominguez, CA 90221
PHONE: (866) 613-3777
Programs Offered:
- CalFresh
- General Relief
- Medi-Cal
- GROW
Southwest Special
ADDRESS: 1819 Charlie Sifford Dr. Los Angeles, CA 90047
PHONE: (866) 613-3777
Programs Offered:
- CalFresh
- General Relief
- Medi-Cal
- GROW
Wilshire Special
ADDRESS: 2415 W. 6th St. Los Angeles, CA 90057
PHONE: (866) 613-3777
Programs Offered:
- CalFresh
- Medi-Cal
- GROW
Metro Family
ADDRESS: 2615 S. Grand Ave. Los Angeles, CA 90007
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
Metro Special
ADDRESS: 2707 S. Grand Ave. Los Angeles, CA 90007
PHONE: (866) 613-3777
Programs Offered:
- CalFresh
- General Relief
- Medi-Cal
- GROW
Pomona
ADDRESS: 2040 W. Holt Ave. Pomona, CA 91768
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- General Relief
- Medi-Cal
- GROW
San Fernando Sub Office
ADDRESS: 9188 Glenoaks Blvd. Sun Valley, CA 91352
PHONE: (866) 613-3777
Programs Offered:
- CalFresh
- General Relief
- Medi-Cal
South Central
ADDRESS: 10728 S. Central Ave. Los Angeles, CA 90059
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- General Relief
- Medi-Cal
- GROW
South Family
ADDRESS: 17600 A Santa Fe Ave. East Rancho Dominguez, CA 90221
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
- Refugee
West Valley
ADDRESS: 21415-21615 Plummer St. Chatsworth, CA 91311
PHONE: (866) 613-3777
Programs Offered:
- CalWORKs
- CalFresh
- Medi-Cal
- Refugee
Los Angeles County BenefitsCal Login Help
Follow the steps below to login to your BenefitsCal account.
Step 1 – Visit BenefitsCal Website
To start the login process for your BenefitsCal account, visit the BenefitsCal Account website at https://benefitscal.com/.
Once you are on the homepage you will need to locate the “Log In” button, which is usually located at the top of the site (see image below).
Click on the “Log In” button to proceed with the process.
Step 2 – Enter Email Address and Password
Next, you will be taken to a page where you will be required to enter your account email address and password, as shown below.
Once you enter the correct email address and password, click “Log In” to continue, as shown by the image below.
Step 3 – View your account
If you entered the correct email address and password, you will be automatically taken to your BenefitsCal account page, as shown below.
Once there, you can perform a variety of tasks, including applying for:
- Federal Emergency Rental Assistance
- Food Stamps/SNAP
- Cash Assistance
- Medicaid
- Discounts on Subway Fares
Step 4 – First Time Login
When you first log in to your BenefitsCal account, you will see the page below.
Accept the terms and conditions to proceed.
Step 5 – BenefitsCal Dashboard
After you have accepted the terms and conditions, you will be taken to the page below, which is your BenefitsCal dashboard.
Forgot Password?
If you forgot your password, click on the “Forgot Your Password” link as shown in the image below.
Next, you will be required to enter your email address to reset your password, as shown in the image below.
Once you have entered your email address, click “Next” to reset your password.
LA County DPSS Mobile App
The Los Angeles County DPSS has a mobile phone application for Apple iOS and Google Android devices.
The LA County DPSS Mobile app allows users to perform the following tasks:
- View your EBT balance
- View your case status and benefit information
- Search nearest available Free ATMs, Paid ATMs, and CalFresh stores
- Take a picture or upload photos from your mobile device for submitting your verification documents to your cases
- Take a picture or upload photos from your mobile device for submitting your proof of the changes reported on your Semi-Annual Report (SAR-7) or Quarterly Report (QR-7).
- View verification uploaded history.
See below for how to download the app.
There are two ways to download the mobile app:
First, you can get it from the store by scanning the QR codes below.
Second, you can click on the links below to download the DPSS Mobile App on Apple and Android marketplaces.
To Download the DPPS Mobile App for Apple devices, click here.
For Android Devices, click here to download the DPPS Mobile App.
Los Angeles County DPSS Summary
We hope this post on Los Angeles County DPSS was helpful.
Questions?
If you have further questions about Los Angeles County DPSS, California Food Stamps, Medi-Cal, or other benefit programs, please let us know in the comments section below.
Be sure to check out our other articles about California Food Stamps and EBT, including:
- Emergency Allotment for CalFresh
- Restaurants that Take CalFresh in California
- CalFresh Los Angeles (2023 Guide)
- Restaurants that Accept EBT in Los Angeles County
